FAQ

Shipping

Leone Leather accessories ship from my workshop in Toronto, Canada throughout Canada and the United States. For international shipping (Europe) please contact me at Ethan@LeoneLeather.com for more information.

A flat rate of $15 is charged on each expedited parcel shipped within Canada and the United States. A flat rate of $19 is charged for Xpresspost parcels. Certain terms, conditions, and geographic (remote locations) restrictions apply. I offer free shipping on orders over $180.

Please e-mail me at Ethan@LeoneLeather.com for additional details.

Domestic (Canada)
Expedited - 2-6 Business Days
Xpresspost - 1-4 Business Days

International (United States)
Expedited - 4-7 Business Days
Xpresspost - 4-10 Business Days
Other options available on a request basis

Holiday season and COVID restrictions may cause delays in shipping times.

Refunds & Returns

You can cancel an order and receive a full refund within 48 hours of your purchase. Due to the highly personalized nature of the accessories, they cannot be exchanged or returned, unfortunately. That said, I will work tirelessly to make sure you're 110% satisfied!  

Currency & Payments

All prices listed on this site are in Canadian Dollars (CAD). Purchases made in the USA will still be charged CAD and converted into USD. CAD is almost always cheaper than USD.

All prices on leoneleather.com are in Canadian Dollars (CAD) and are subject to Sales Tax for Canadian Residents.

As Leone Leather is a Canadian company I charge Canadian sales tax for goods purchased by Canadians within Canada. Tax will be added to your order before you checkout.

I accept Visa, Mastercard, American Express, Interac, Google Pay, Apple Pay, PayPal, and Afterpay!

Warranty & Care

I offer a lifetime warranty. Although highly-unlikely, if there is ever an issue I'll repair or replace your accessory free of charge. Please note, the warranty does not cover normal wear-and-tear (although I'm sure you'll take good care of it!)

The most important way to maintain your handmade leather wallet is through regular conditioning, polishing, and waterproofing, which you should perform every 3 - 6 months. This care is a proactive way to improve the appearance of your leather by keeping it healthy, supple and to prevent any damage. There are many excellent products on the market made specifically for your type of leather accessory. I recommend Saphir Renovateur Cream, which can be rubbed into the leather with a dry cloth while removing any excess.

For more information check out my article, 7 Tips For Maintaining Your Luxury Wallet.